Privacy Policy

AQUACRAFT PLUMBING INC. respects your privacy. This policy explains what information we collect through aquacraftplumbing.com, where it comes from, why we use it, and the choices available to you.

Information we collect

When you submit our service-request form, call, text, or email us, you may provide identifiers and service information such as your name, phone number, email address, requested service, message, property or service location, and any other information you choose to share. We collect this information directly from you.

Our hosting provider may automatically process limited technical information needed to operate and protect the website, such as an IP address, browser or device type, requested pages, timestamps, and security or spam-detection data.

How we use information

We use information to respond to and manage your specific service request, schedule or provide plumbing services, maintain business records, secure the website, prevent spam or misuse, and comply with applicable law. Submitting the form does not enroll you in recurring promotional or marketing messages.

How information is shared

We do not sell personal information or share it for cross-context behavioral advertising. We may disclose information to service providers that help us operate the website and respond to requests, including Netlify, which hosts the website and processes form submissions, and Google Analytics only when you consent to analytics. These providers may use information only to perform services for us under their applicable terms. We may also disclose information when required by law, to protect legal rights or safety, or as part of a business transfer.

The website loads fonts provided by Google. Links to Google Reviews and Facebook take you to those companies’ websites, where their own privacy policies apply.

Cookies and tracking

With your permission, we use Google Analytics to understand website visits and actions such as calls, text-message links, service-page views, and service-request submissions. Google Analytics may process device, browser, approximate location, page, and interaction information and may use cookies or similar storage. We do not use this information for cross-site behavioral advertising.

Analytics is not loaded unless you select “Accept” in the website’s analytics notice. You can decline without affecting the website or your ability to contact us. To change a previous choice, open analytics settings.

We honor a browser-enabled Global Privacy Control signal by disabling optional analytics. Because there is no consistent industry standard for the older “Do Not Track” signal, the website does not separately respond to that signal. Third-party tracking through Google Analytics occurs only after consent; following an external link may allow that destination website to collect information under its own policy.

Retention and security

We retain inquiry information only as long as reasonably needed to respond, provide services, maintain appropriate business records, resolve disputes, or meet legal obligations. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.

Your choices

You may ask to know about, review, correct, or delete information you submitted through this website by contacting us. You may also withdraw analytics consent at any time through the analytics settings link above. We may need to verify your request and retain certain records when required for legitimate business or legal purposes. Depending on where you live and which laws apply, you may have additional privacy rights. We will not discriminate against you for exercising an applicable privacy right.

Children’s privacy

This website is intended for people seeking plumbing services and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the website.

Policy updates

We may update this policy as our practices or legal requirements change. The effective date at the top will show when the policy was last revised.

Contact us

For privacy questions or requests, contact AQUACRAFT PLUMBING INC. at aquacraftplumbing.us@gmail.com or call 707-757-3838.